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1. Bookmarks: 0 Great Technical Writing: Improve Document Searches OVERVIEWSearches in User Documents (manuals, etc.) often fail because the Reader uses different words for a concept than the author uses. Since the Reader's words do not appear in the document, the document search mechanism cannot find them, resulting in frustration. This article describes a User-friendly technique for improving searches, without having to change the Users' behavior or the search software.YOUR READERS' WORDSPeople use the words that they know whe...

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LinkedIn Recommendation: Catalina Mondello - Computer Systems Analyst at Widget Marketing - I just attended one of Teo's free eWorkshops last week and decided to hire him for my project on the spot. He had my site up and running in less than a week and pointed me to the videos on eWorkshopCourses.com to help me through the social media stuff myself. I am looking forward to doing more work with him. He's a powerhouse! - March 17, 2012, Catalina was Teo's client

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